Privacy Policy

Last Updated: 2026

At SIMUnlockers, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

Information We Collect

We may collect the following information:

• Name and contact information

• Email address

• Billing and payment information

• Device information submitted for services (such as IMEI or serial numbers)

• Order history and account activity

• IP address and browser information

• Customer support communications

How We Use Your Information

We use your information to:

• Process and manage orders

• Provide customer support

• Verify account activity

• Improve our services and website functionality

• Send service updates and notifications

• Prevent fraud and unauthorized activity

• Comply with legal obligations

Payment Security

Payments are processed through secure payment providers. SIMUnlockers does not store complete credit card information on its servers.

Information Sharing

We do not sell, rent, or trade customer information to third parties.

Information may be shared only when necessary to:

• Complete requested services

• Process payments

• Comply with legal requirements

• Protect our business, customers, or platform from fraud or abuse

Data Security

We implement reasonable technical and organizational measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain customer information only as long as necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your data

• Correction of inaccurate information

• Deletion of eligible data

• Restriction of certain processing activities

Requests may be submitted through our support department.

Policy Updates

SIMUnlockers reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact our support team through our website.

By using SIMUnlockers, you agree to the terms outlined in this Privacy Policy.